Items where Author is "Ferdiyan, Rendra"

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Ferdiyan, Rendra (2024) Pengaruh Kecepatan Waktu Pelayanan, Kompetensi Petugas, Sarana Dan Prasarana Terhadap mutu Pelayanan Dan Dampaknya Terhadap Kepuasaan Pelanggan (Studi Pada Pelayanan Sebelum Dan Selama Pademi Covid-19). Thesis thesis, Universitas Sangga Buana.

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