Items where Author is "Hermawan, Dadan"

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Hermawan, Dadan (2018) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN PADA PT JNE KOTA BANDUNG (Survey Pada Konsumen Yang Menggunakan Jasa JNE). Skripsi thesis, UNIVERSITAS SANGGA BUANA YPKP BANDUNG.

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