Pengaruh Kualitas Pelayanan Kesehatan Terhadap Kepuasan Pasien Rawat Jalan Yang Menggunakan BPJS Kesehatan Di puskesmas Cicangkaangirang Kecamatan Sindang kereta Kabupaten Bandung Barat

Abdulrahman, Shandhi (2018) Pengaruh Kualitas Pelayanan Kesehatan Terhadap Kepuasan Pasien Rawat Jalan Yang Menggunakan BPJS Kesehatan Di puskesmas Cicangkaangirang Kecamatan Sindang kereta Kabupaten Bandung Barat. Thesis thesis, UNIVERSITAS SANGGA BUANA YPKP.

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Abstract

The results of the study showed that the quality of health service (Tangible, Emphaty, Reability, Responsiveness, and Assurance) simultaneously affeceted the satisfaction of outpatiens using health BPJS in Puskesmas Cicangkangirang Kecamatan sindangkreta Kabupaten Bandung Barat)

Item Type: Thesis (Thesis)
Subjects: Thesis S2 > Magister Manajemen
Divisions: Fakultas Ekonomi > Magister Manajemen (S2)
Depositing User: pasca sarjana
Date Deposited: 22 May 2023 03:09
Last Modified: 10 Jul 2023 03:13
URI: http://repository.usbypkp.ac.id/id/eprint/2117

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